How to Use Pearls
Shipping Policy
At this time, Pearl Pop will only be using USPS for shipping. If in stock, your pearls will ship within 2 business days.
Guarantee Policy
We have a 30-day guarantee policy, which means you have 30 days after receiving your item to request a refund or return.
To start a return or refund, you can contact us at kimber@pearlpop.kids.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kimber@pearlpop.kids.
At this time, Pearl Pop will only be using USPS for shipping. If in stock, your pearls will ship within 2 business days.
Guarantee Policy
We have a 30-day guarantee policy, which means you have 30 days after receiving your item to request a refund or return.
To start a return or refund, you can contact us at kimber@pearlpop.kids.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kimber@pearlpop.kids.